Sports / Casino
This page sets out how resoltslot collects, uses and protects the information connected to your account — from the moment you register through every transaction you make using DANA, OVO or GoPay. Access to these features depends on local law and is available where local law permits.
When you open an account, we collect the details you provide directly: your name, contact address, and the payment method you link — whether that is DANA, OVO, GoPay, Bank Transfer or QRIS. We also collect transactional records associated with your wallet activity, so that deposits and withdrawals are traceable in your account dashboard after login. Beyond registration fields, our systems log session data automatically: the device type, browser, IP address and pages visited within the platform. This helps us detect irregular access patterns and keep your account secure. We do not collect information beyond what is necessary to operate your account and process your transactions. We do not sell your personal data to third parties. Where we share data — for example, with payment processors handling your DANA or Bank Transfer request — it is shared only to the extent needed to complete that transaction. The parties we share data with are contractually required to handle it with the same care we apply. This policy applies to all accounts created on resoltslot. Where local law in Indonesia places additional requirements on how we handle your data, those requirements take precedence. Check the contact section at the bottom of this page if you need clarification on any point.
Transaction records linked to your DANA wallet are stored in your account history. You can review these after login under your transaction log.
OVO payment activity is logged against your account session. These records are available to you on request through our support channel.
GoPay transfers are processed through a payment handler; only the data needed to complete and verify the transfer is passed to that handler.
Bank Transfer and QRIS records follow the same retention rules as e-wallet transactions — accessible in your account dashboard and available on written request.
Not every data interaction falls under exactly the same rules. The table below clarifies what sits inside this policy, what is handled by a separate process, and what falls outside our direct responsibility.
Login credentials, session tokens and device records tied to your resoltslot account are fully covered by this policy. We control how they are stored and for how long.
Payment data processed through DANA, OVO, GoPay, Bank Transfer or QRIS is covered here in terms of what we store. The payment processor's own policy also applies to the transfer itself.
Game session data — such as rounds played across slot or live casino titles — is retained as part of your account record. This data is used for account support, not shared for marketing.
Links to external sites or services accessed from resoltslot are not covered by this policy. We have no control over what those sites collect; review their own policies before engaging.
Your account dashboard — accessible after login — is the first place to look when you want to review what we hold. Transaction records, linked payment methods (including DANA, OVO or GoPay), and login history are all visible there without needing to contact us. If a detail is incorrect, you can update most account fields directly from your profile settings page. For fields that cannot be edited in the dashboard — such as registered contact information — submit a correction request through our support channel, and we will verify and update it within the timeframe shown in our response. If you believe data we hold about you is inaccurate, incomplete or was collected without a valid basis, you have the right to raise that with us in writing. We will acknowledge your request and provide a clear response. Requests related to data deletion are handled case by case; some records must be retained for the period required by applicable Indonesian law before they can be removed.
Log in and open the account dashboard. Transaction history, linked e-wallets and session records are listed there without any additional request needed.
Edit standard fields directly in profile settings. For registered contact details or payment method records, submit a written correction request via support.
Send your question to the privacy contact shown in the Support section below. Include your registered account identifier so we can locate your record accurately.
Deletion requests are reviewed individually. Records required under Indonesian law are retained for the mandatory period; all others are removed following verification of your identity.
If the account dashboard does not answer your question, or if you need to make a formal data request, reach us through any of the channels below. Include your registered account name or email in every message so we can match it to your record without delay.
Open the chat widget from any page on resoltslot. Describe your data question and our team will direct it to the right handler.
Send written data requests — including correction, deletion or access requests — to the support email listed in your account settings page after login.
For most record reviews and linked payment queries (DANA, OVO, GoPay), your dashboard after login is the direct path — no support ticket needed.
Data security at resoltslot operates across four areas: storage encryption, session controls, retention schedules and a clear contact route for changes. Understanding each one helps you know exactly where your information sits.
Account records — including payment method links for DANA, OVO and GoPay — are stored on servers with encryption at rest. Access to stored records is restricted to authorised internal processes only.
We use session cookies to keep you logged in and functional cookies to remember your account preferences. Analytics cookies are used in aggregate form only; they do not identify you individually. You can adjust cookie permissions in your browser settings at any time.
Active account records are kept for as long as your account remains open. After an account is closed, records required under Indonesian law are held for the statutory period. Records with no legal retention requirement are deleted on a rolling schedule.
When this policy changes in a material way, we update the version date shown at the top of this page. For any question about what changed, or to request a specific update to your data, use the support contact path above.
These questions cover the points we see most often from account holders reviewing their data rights. If your question is not listed here, the support channels in the section above are the direct route.
We store the registration details you provided, your linked payment methods (such as DANA, OVO or GoPay), transaction records and session logs. All of this is visible in your account dashboard after login, and you can request a full summary in writing through support.
Yes. Log in and open the transaction history section in your account dashboard. Every deposit and withdrawal processed through DANA, OVO, GoPay, Bank Transfer or QRIS is listed there with its date and amount.
Most fields can be updated directly in your profile settings page. For details you cannot edit yourself — such as your registered contact address — send a correction request to our support team with your account identifier, and we will verify and update the record.
We share data only where necessary to process a specific transaction — for example, passing payment details to the handler processing your DANA or Bank Transfer. We do not sell personal data. Any party that receives data from us is contractually required to protect it.
Records required under applicable Indonesian law are retained for the statutory period following account closure. All other records that carry no legal retention requirement are deleted on our scheduled rolling process. You can ask for confirmation of what remains by contacting support in writing.
Submit a written deletion request through the email support channel listed in your account settings. We review each request individually. Data with a legal retention obligation is held for the required period before removal; all other eligible records are deleted after your identity is verified.